Business Analyst

Business Analyst – BA
นักวิเคราะห์ธุรกิจปิโตรเลียม

Job Scope:

• Works with customers, staff and other subject matter experts to understand business requirements and translate them into new software features for Envoy Retail products
• Analyzes business processes and writes system process specifications for Envoy Retail solutions
• Contributes and develops documentation for new software features including functional and non-functional requirements, user interface mockups, process and data flow diagrams, dashboards, reports, and user stories
• Works with product development as a member of an agile development team to contribute to the delivery of a high quality solution to our customers
• Contributes to software testing and supports internal or external training, providing demonstrations on software capability and design
• Reviews and critiques deliverables from others, and serves as Point of Contact for Envoy Retail related software escalation of concerns or questions from other areas of the business
• Contributes to the creation and maintenance of customer facing product roadmaps
• Serves as a subject matter expert for Envoy Retail products and services

Requirements:

• Minimum of 2 years Software Business Analyst or Product Management related experience
• Requires strong written and verbal communication skills with the ability to translate technical jargon into layman’s terms
• Ability to facilitate/lead requirements gathering and design discussion meeting with customers and internal teams as needed.
• Familiarity with agile development methodology
• Business or software development related bachelor’s degree or equivalent work experience
• Knowledge of Petroleum Retail industries is a plus
• Knowledge of business accounting is a plus