Business Analyst

VISIT US            

   Full Time and Permanent
   Information Technology
   02 634 8884

Business Analyst

Business Analyst – BA

Job Scope:

  • Works with customers, staff and other subject matter experts to understand business requirements and translate them into new software features for Envoy Retail products
  • Analyzes business processes and writes system process specifications for Envoy Retail solutions
  • Contributes and develops documentation for new software features including functional and non-functional requirements, user interface mockups, process and data flow diagrams, dashboards, reports, and user stories
  • Works with product development as a member of an agile development team to contribute to the delivery of a high quality solution to our customers
  • Contributes to software testing and supports internal or external training, providing demonstrations on software capability and design
  • Reviews and critiques deliverables from others, and serves as Point of Contact for Envoy Retail related software escalation of concerns or questions from other areas of the business
  • Contributes to the creation and maintenance of customer facing product roadmaps
  • Serves as a subject matter expert for Envoy Retail products and services


  • Minimum of 2 years Software Business Analyst or Product Management related experience
  • Requires strong written and verbal communication skills with the ability to translate technical jargon into layman’s terms
  • Ability to facilitate/lead requirements gathering and design discussion meeting with customers and internal teams as needed.
  • Familiarity with agile development methodology
  • Business or software development related bachelor’s degree or equivalent work experience
  • Knowledge of Petroleum Retail industries is a plus
  • Knowledge of business accounting is a plus


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