JOB TYPE: Full Time and Permanent
CATEGORY: Hospitality Industry
Company Overview
Our client is a leading hotel group in Thailand with a strong presence and reputation for exceptional hospitality experiences. We strive to provide our guests with the highest level of comfort, service, and satisfaction.
Position Overview
We are looking for an experienced and dedicated Hotel Manager to oversee the operations of our hotel in Thailand. As a Hotel Manager, you will be responsible for ensuring the smooth and efficient running of all hotel departments, maintaining high standards of guest service, and achieving financial targets.
Responsibilities
- Oversee the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments
- Ensure exceptional guest service by maintaining high standards and promptly addressing any guest concerns or issues
- Manage and motivate a diverse team of hotel staff, including hiring, training, scheduling, and performance evaluations
- Develop and implement strategies to optimize revenue, occupancy, and profitability
- Monitor and analyze key performance metrics, such as average daily rate (ADR), revenue per available room (RevPAR), and occupancy rate
- Ensure compliance with all relevant laws, regulations, and health and safety standards
- Collaborate with the sales and marketing team to develop and execute marketing initiatives and partnerships to drive business
- Prepare and manage the hotel’s annual budget, monitor expenses, and implement cost control measures
- Maintain positive relationships with vendors, suppliers, and contractors
- Stay updated on industry trends, market competition, and guest preferences to identify areas for improvement and innovation
Requirements
- Proven experience as a Hotel Manager or in a similar leadership role within the hospitality industry
- Deep understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance
- Excellent communication and interpersonal skills
- Strong leadership and decision-making abilities
- Exceptional customer service orientation and problem-solving skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Proficiency in hotel management software and Microsoft Office applications
- Bachelor’s degree in Hospitality Management or a related field (preferred)
- Fluency in English and Thai (written and spoken)
Only Thai residents need to apply.
Please fill in the form below to submit your application:
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