Support Engineer (Network)

Job Description:

• Network Infrastrcuture Monitoring and Support 24/6 (Able to Onshift).
• Have familiar with enterprise network and service monioring tool.
• Configuraiton maintain various network and security deivce(e.g Cisco Palo-alto VPN QOS Dynamic Routing).
• Provide support / troubleshooting to resolve issue.

Education:

• Bachelor’s degree of Computer Engineering, Computer Science, Information Technology, Electrical Engineering, or Telecom Engineering

Experience:

• Experience between 3-7 years.
• Be familiar with Cisco product.
• Be familiar with Load Balancer equipment.
• Be familiar witth Firewall appliance.
• Be familiar with support operation.

Qualifications:

• Work with under pressure.
• Good English communication.

Certificates:

• Cisco Certified Network Professional (CCNP Network) or Association Level. (CCNA).
• Cisco Certified Network Professional Enterprise (CCNP Enterprise).
• CompTIA Network+.