Software Engineer (Support Team)

We are looking for:

• A team player who communicates and collaborates well with others. We are a support team that work collaboratively with multiple teams from different locations, communication and collaboration is crucial for success.
• Ability to focus on multiple tasks at once, troubleshoot problems quickly and excellent analytical capabilities.
• Comfortable providing a wide range of support, from simple issue resolution tend tend on-boarding
• A person with growth mind-set – someone who embraces challenges, adapt well to changes, proactive, be a problem solver, learn from experience, have the desire and put the effort to develop themself.

Job Description:

• There are several types of applications – APIs, Desktop, Web-based and Cloud applications. Lots of challenge work and opportunities to expand knowledge and learning the new things.
• Working cross functionally with customers and partners taddress complex customer questions and drive incidents tresolution.
• Troubleshoot, isolate and resolve container orchestration/management issues, specifically Docker and Kubernetes.
• Troubleshoot, isolate and resolve complex application deployments issues.
• Execute and deliver on goals and initiatives
• Work on complex issues, analyzing situations or data that require in depth evaluation
• Your expertise and discretion will be required tthink outside the box and resolve highly complex issues in creative and effective ways
• May need twork on small enhancement as well as modified existing product.
• Rotation of the on call duties 12*5 or 12*7 tsupport the production issues by working thru a chat via MS Teams.

Qualifications:

• Bachelor’s degree in a computer/related majors (e.g., Computer Science, Computer Information Systems, Management Information Systems or related field).
• 3 – 5 years of experience in Software Development with proven record of technical strength and mentorship experience
• Good communication in English and Thai (reading, writing and speaking) and be able tclearly articulate opinions and ideas. Basic
• English speaking skill is acceptable.
• Good knowledge of Web programming – preferably with some of the following language/framework:
• Java
• RPA
• JavaScript or TypeScript
• Spring Boot and other Spring frameworks
• Angular or other Java Script framework
• Python
• Basic Linux skill – able tuse linux commands tinvestigate issues
• Basic network skill – understanding how things connect teach other’s and how ttroubleshoot network connection issues

Advantages:

• Knowledge of Cloud Native, Docker, Ansible or Kubernetes developer level (need for admin level)
• Git, Maven, GitHub CI/CD or other cloud deployment pipelines