Regional IT Support

VISIT US            

   Bangkok
   Full Time and Permanent
   Information Technology and Support
   Negotiable
   02 634 8884

Regional IT Support

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Job Description:

  • Support and installation of operating systems(Windows 10 & Mac OS)
  • Maintenance and operations of local IT equipment
  • Build, maintain and improve IT knowledge among end-users
  • Contribute to building and maintaining the IT knowledge database
  • Provide the key point of contact for business stakeholders       regarding local IT matters
  • Act as IT local representative for central IT Services and deliveries according to IT policies, standards, solutions and governance
  • Execute ITOS and ITBS tasks on site, based on Operational Level Agreements (OLAs) with IT vendors, or approved business needs.
  • Relevant IT experience (e.g. hands-on IT hardware and software maintenance and installations. Network infrastructure knowledge)
  • Understanding of functionality and infrastructure for site solutions
  • Good knowledge of IT services and ITIL processes (Incident-, Knowledge-, Access-, Problem- and Request Management)
  • Experienced in common tools related to IT operations (e.g. monitoring tools, work flows tools, remote execution tools)

Requirements:

  • Thai Nationality only
  • Male/Female
  • Bachelor degree in any fields or Computer Science or electronics or IT.
  • Technical Diploma or Degree in Computer Science or electronics
  • Certification in ITIL and Microsoft and other relevant topics
  • Strong English communication skills.

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