Key Account Manager (E-Commerce)

JOB TYPE: Full Time and Permanent
CATEGORY: Accounting


  • Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
  • Advising your brands on go to market strategy for new product ranges
  • Planning promotional campaigns and coordinating execution with Onsite Manager
  • Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
  • Managing price competitiveness, assortment, and stock availability
  • Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.)
  • Conducting regular analysis on sales, traffic, conversion, and customer funnel. Driving and sharing insight to guide promotional and marketing input
  • Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
  • Discussions and execution with platform on campaigns and well as visibility management and submissions


  • Industry Expertise:2-5 years of professional experience in ecommerce enablers, internet startups, or renowned international brands in FMCG, Fashion, Beauty, or Skincare is highly desirable. Familiarity with platforms such as Lazada, Shopee, or TikTok will be considered an asset depending on the role level.
  • Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required.


  • Exceptional client-facing aptitude paired with strong communication skills in both English and Thai.
  • Outstanding interpersonal abilities, complemented by a proactive approach to problem-solving.
  • Ability to thrive in both individual and collaborative settings, underscored by a willingness to take hands-on action.
  • Robust negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners.
  • Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists.
  • Strong analytical acumen with a data-driven orientation. Proficiency in Excel and PowerPoint is a must, along with the ability to swiftly use our software and tools.

Only Thai residents need to apply.

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