IT Support

VISIT US            

   Chiangmai and Nothern
   Full Time and Permanent
   Information Technology and Support
   Negotiable
   02 634 8884

IT Support

Job Description:

Our client is one of the 10 largest vegetable seed companies in the world. Now, they are looking for IT Support base on Chiang Mai province.

Key Responsibilities and Scope:

  • Installing and configuring computer systems.
  • Monitoring and maintaining computer systems and networks.
  • Talking to staff/clients through a series of actions – either face-to-face or over the telephone.
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
  • Finding solutions to problems, be it through creating a desktop shortcut or fixing a major fault on the operating system.
  • Providing support documentation, including procedural documentation.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Running network applications to support system and users.
  • Supporting new applications.
  • Setting up new users.
  • Responding within the agreed time limits to call-outs.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing several open cases at one time.
  • Conducting electrical safety checks on computer equipment.

Qualifications:

  • Bachelor’s Degree in Computer Science or any related.
  • At least 4 – 7 years of experience in IT Helpdesk and IT Support.
  • Good command of English (written/verbal).
  • Able to work at T.Mae Faek, A.San Sai (Chiangmai).

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