Bangkok
Full Time and Permanent
Information Technology and Support
Negotiable
02 634 8884
IT Production Support
Job Description:
- Produce monitoring process and transfer to Operation team for prevent any issue that impact to production
- Handle and control Operator team to ensure can monitoring as smoothly
- Produce report from team monitoring and raise to related team to fix
- Follow up issue that raise to related team
- Coordinate with Infra team, Dev team to prevent IT issue
- Provide technical solution to team for fix issue
- Review and coordinate to Change team for Change that related to team
- Produce Monthly report
- Perform Assignment Project
- Join the new project and shared to team for prepare to support
- Produce Summary Report and analyze issue for raise to related team to improve
Qualifications:
- Bachelor’s degree in Computer Science, or IT-related fields
- At least 5-10 years working experience in IT Development or other related fields.
- Good Service minded
- Have experience of software development
- Knowledge of monitoring concept.
- Knowledge of Database concept
- Knowledge of IT infrastructure such as VMware, Load balance. Network, Storage etc.
- Have Knowledge of other IT technology such as develops web service (Java, .Net framework, Python), Mobile application concept, RPA concept, Cloud computing would be advantage
- Knowledge of Oracle system would be advantage
- Knowledge of AS400 application would be advantage
- Have background in financial area would be advantage
- Good interpersonal skill, Mature, Hard Working, Self-Initiative, Enthusiastic and need to have Service minded
- Good analytical, problem-solving skills
- Proactive, Self-motivate, systematic thinking
- Work well under pressure
- Flexible in working time and willing to work after office hours or holidays
- Good Command of written and spoken English would be advantage.
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