IT Production Support

VISIT US            

   Full Time and Permanent
   Information Technology and Support
   02 634 8884

IT Production Support

Job Description:

  • Produce monitoring process and transfer to Operation team for prevent any issue that impact to production
  • Handle and control Operator team to ensure can monitoring as smoothly
  • Produce report from team monitoring and raise to related team to fix
  • Follow up issue that raise to related team
  • Coordinate with Infra team, Dev team to prevent IT issue
  • Provide technical solution to team for fix issue
  • Review and coordinate to Change team for Change that related to team
  • Produce Monthly report
  • Perform Assignment Project
  • Join the new project and shared to team for prepare to support
  • Produce Summary Report and analyze issue for raise to related team to improve


  • Bachelor’s degree in Computer Science, or IT-related fields
  • At least 5-10 years working experience in IT Development or other related fields.
  • Good Service minded
  • Have experience of software development
  • Knowledge of monitoring concept.
  • Knowledge of Database concept
  • Knowledge of IT infrastructure such as VMware, Load balance. Network, Storage etc.
  • Have Knowledge of other IT technology such as develops web service (Java, .Net framework, Python), Mobile application concept, RPA concept, Cloud computing would be advantage
  • Knowledge of Oracle system would be advantage
  • Knowledge of AS400 application would be advantage
  • Have background in financial area would be advantage
  • Good interpersonal skill, Mature, Hard Working, Self-Initiative, Enthusiastic and need to have Service minded
  • Good analytical, problem-solving skills
  • Proactive, Self-motivate, systematic thinking
  • Work well under pressure
  • Flexible in working time and willing to work after office hours or holidays
  • Good Command of written and spoken English would be advantage.


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