Business Application Support Executive (SAP AR)

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   Bangkok
   Full Time and Permanent
   Information Technology and SAP
   Negotiable
   02 634 8884

Business Application Support Executive (SAP AR)

Main Responsibilities

On a day-to-day basis, you will be expected to:

  • Deliver services related to the implementation & sustenance of the GLOBE solution and local applications under responsible business areas (Sales, Marketing, Communication & Marketing Services, Customer Services, Warehouse/Distribution, Procurement, Finance & Control, etc).
  • Identify the changes in process, data and technology required to the GLOBE solution to address business requirements, including the development of functional specifications according to the market requirements following GT change request procedure.
  • Provide support to improve, streamline and standardize GLOBE support processes under responsible business areas within the market/region.
  • Coordinate & work with Super Users /Process Owners for the full utilization and adoption of GLOBE solution, Identify and analyze the impact of any business change or system change.
  • Support and advise the users/super users the development of appropriate procedures, guidelines and training mateiral to ensure sustained implementations.
  • Provide support to strengthen Super User network & retention program
  • Work adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN – waste elimination approach, reduction of service time and process optimization across all layers of the organization

Requirements and Qualifications

You, as successful applicant will possess the followings:

  • Bachelor’s degree in Business Administration or Computer Sciences or Computer Engineering
  • Minimum 2-5 years of experience in Business Application Implementation and support for FMCG business
  • Good SAP knowledge/experience core module ;i.e. SD, MM, FICO, PP, WM, GD etc with 1-2 SAP system implementations and project roll out
  • Experience working with an international company, being able to negotiate and deal with people outside the market
  • Good understanding of the systems/software development life cycle management
  • Project management experience
  • Strong service mind
  • Good English & Thai communication skill with demonstrated clarity in both spoken and written words

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