Full Time and Permanent
Information Technology and Support
02 634 8884
Application Support (Customer Service)
- Perform problem analysis and provide application support.
- Work closely with Business Analyst and Development Team to ensure the problems are escalated and fixed in time.
- Manage relationship with end users and client’s IT team.
- Co-ordinate with relevant parties for business enhancement or customization.
- Create manual and documentations for users and operation staff.
- Conduct training for users and operation staff.
- Prepare management report.
- Bachelor’s Degree in Finance, Computer Science, MIS, Business Computer or related field.
- Solid knowledge of investment products and operations, preferably unit trust or securities related services.
- Work hard as a team to delivery excellent service throughout users.
- Courteous, service mind and self motivation.
- Good in presentation/training skill. (Capable to teaching the group of users)
- Good command of spoken and written English will be an advantage.