JOB TYPE: Full Time and Permanent
CATEGORY: Call Centre and Customer Service
About the Role:
We are seeking a highly motivated and customer-oriented individual to join our dynamic team as a Front Desk Representative. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met.
Salary: ฿25,000 – ฿28,000 per month
Key Responsibilities:
- Answer incoming phone calls promptly and professionally.
- Take and accurately record customer orders.
- Provide customers with information and assistance regarding products, services, and inquiries.
- Coordinate and facilitate customer requests and inquiries with other departments within the company.
- Effectively and politely address and resolve customer issues and concerns.
- Perform other duties as assigned.
Qualifications:
- Proven experience in customer service roles is preferred.
- Excellent communication and interpersonal skills, with a strong phone presence.
- Strong customer service orientation with a focus on exceeding customer expectations.
- Proficiency in computer skills.
- Ability to work independently and as part of a team.
- Punctuality and strong time management skills.
- Excellent command of the English language is highly regarded.
Education and Experience:
- Bachelor’s degree or higher.
- At least 1 year of relevant experience.
Benefits:
- Competitive salary and benefits package.
- 5-day work week.
- Overtime pay.
- Travel expenses reimbursement.
- Diligence allowance.
- Annual leave.
- Provident fund.
- Performance-based bonuses.
- Comprehensive health and life insurance coverage.
- Annual company trips.
- Emergency loan assistance.
- Education support programs.
- Assistance with marriage, childbirth, and funeral expenses.
- Other employee welfare programs.
A Referral Fee Applies:
If you refer the successful candidate ฿2,500 will be paid to you immediately after they are placed.
You will receive notification of their acceptance of an offer and expected payment date if you refer the successful candidate.
If you have been referred then please tick the 'I have been referred' box and fill in the referrers name & email address in the Job Application form.
Only Thai nationals residing in Thailand need to apply.
JOB APPLICATION
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