Bangkok
Full Time and Permanent
Information Technology and Management
Negotiable
02 035 5889
Responsibilities:
- Management of the daily operation of IT Support of infrastructure and business applications.
- Management and leadership of the IT Operations team, assign tasks, priorities, and follow up to ensure resolutions are provided in a timely manner.
- React to IT support issues promptly ensuring that services are returned to normal operational state in an efficient and risk freeway wherever possible.
- Acting as an escalation point for any major IT issues.
- Make informed decisions to ensure availability of IT systems, Business/ShopFloor Applications, and network infrastructure.
- Pro-active monitoring, identification, assessment, and escalation of technical/security issues and breaches in the infrastructure.
- Provide technical support to computer users; monitor computer configurations; identify and repair any problems.
- Develop and maintain standard operating procedures.
- Maintain inventory of all components and subassemblies for new computer systems; keep maintenance records and documentation.
- Development and providing IT solution for employees.
Required Qualifications:
- Bachelors/Master’s degree level in IT or related field.
- Experience in a wide variety of IT disciplines, including networking, servers, storage, data management, operations, and disaster recovery.
- Minimum of 5-7 years experienced in an enterprise environment.
- Very good command of English (writing and verbal).
- Strong interpersonal and management skills, proven ability and experience in team development.
- Customer focus and results-oriented. Able to work in a production field with high pressure.
- Ability to deal effectively in a multicultural team (APAC and USA).
- ITIL v3 certification Foundations highly desirable.
- Hold any CISCO Certifications CCNA, CCNP, CCIE will be an advantage.
- Experiences in Project Management or Service Delivery Management is a must.
- Experiences in system implementation and/or system development projects are benefits.
- Experiences in Automotive business are benefits.
- Good presentation and PowerPoint skills are a must.
Attractive salary and generous fringe benefits will be offered to the successful candidates.
Only Thai residents need to apply.
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