Assistant IT Manager (Infrastructure)

LOCATION: Bangkok and Eastern
JOB TYPE: Full Time and Permanent
CATEGORY: General, Information Technology, and Management

Responsibilities:

  • Management of the daily operation of IT Support of infrastructure and business applications.
  • Management and leadership of the IT Operations team, assign tasks, priorities, and follow up to ensure resolutions are provided in a timely manner.
  • React to IT support issues promptly ensuring that services are returned to normal operational state in an efficient and risk freeway wherever possible.
  • Acting as an escalation point for any major IT issues.
  • Make informed decisions to ensure availability of IT systems, Business/ShopFloor Applications, and network infrastructure.
  • Pro-active monitoring, identification, assessment, and escalation of technical/security issues and breaches in the infrastructure.
  • Provide technical support to computer users; monitor computer configurations; identify and repair any problems.
  • Develop and maintain standard operating procedures.
  • Maintain inventory of all components and subassemblies for new computer systems; keep maintenance records and documentation.
  • Development and providing IT solution for employees.

Required Qualifications:

  • Bachelors/Master’s degree level in IT or related field.
  • Experience in a wide variety of IT disciplines, including networking, servers, storage, data management, operations, and disaster recovery.
  • Minimum of 5-7 years experienced in an enterprise environment.
  • Very good command of English (writing and verbal).
  • Strong interpersonal and management skills, proven ability and experience in team development.
  • Customer focus and results-oriented. Able to work in a production field with high pressure.
  • Ability to deal effectively in a multicultural team (APAC and USA).
  • ITIL v3 certification Foundations highly desirable.
  • Hold any CISCO Certifications CCNA, CCNP, CCIE will be an advantage.
  • Experiences in Project Management or Service Delivery Management is a must.
  • Experiences in system implementation and/or system development projects are benefits.
  • Experiences in Automotive business are benefits.
  • Good presentation and PowerPoint skills are a must.

Attractive salary and generous fringe benefits will be offered to the successful candidates.


Only Thai residents need to apply.



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